Memory Works: Update on Simple Stories “Sn@p!” 6×8 Albums

OH SN@P!

Yesterday I inquired with Memory Works home office about when we could expect to get the Sn@p 6×8 albums in stock. Since Friday, I’ve had everything from the Sn@p! line EXCEPT the albums available on MY SITE. Here is the response I got, which they passed on from Simple Stories:

{SN@P! BINDER UPDATE}
From Simple Stories –

We wanted to inform our valued customers and retailers that unfortunately, upon our initial shipments we have found some quality issues in a batch of our albums and we are currently working on resolving the issue as soon as possible.

Please know that quality products are our highest priority, as we want only the best product represented for our stores, customers and Simple Stories. We are conducting quality checks on all our albums and once this is done we will resume shipping albums to our retailers.

We know you’re anticipating these new beautiful, colorful binders and we apologize for any inconvenience that this may cause. We appreciate your support for our Simple Stories and SN@P! products – it gives us great pride to help play a role in documenting your important memories. A role we take very seriously – we thank you for your understanding and patience in this matter.

Thank you,
The Simple Stories Team

So it’s disappointing to have to wait longer but I’d rather wait and have a good quality product. It seems like these quality issues are happening in our industry lately – I wonder why?

Well, bummer!

Last Friday when all the other Sn@p! items appeared on my MW site, I went ahead and ordered most of it . . . except the albums and protectors. I have a big box of Sn@p goodness due to arrive today or tomorrow. I’ll post photos when it gets here!!

As for the Sn@p! albums, I don’t mind waiting a bit but I really hope I have at least 1 red one in time to start my first attempt at a DECEMBER DAILY. {{{Fingers crossed!}}} I’m using the Simple Stories “Sn@p!” line (with a WRMK 12×12 album and protectors) for my first recent attempt at Project Life/Project 365. At least I’ll have that stuff well in advance so I can get organized.

To my customers, I’m very sorry for the delay. I hope you’ll come back and order the albums through me when they become available :) Make sure you’re subscribed to my blog for updates. As soon as I have any news on the arrival of the Sn@p albums, I’ll post about it and you’ll get the news right away in your e-mail!

In the meantime . . . get some other Sn@p goodies to tide you over ;)

*Image courtesy of Simple Stories Blog