I made it clear right in the title. Don’t want to cause any panty bunching or Diet Coke inhalation ;) I got yo’ back, homes.
Check out THIS THREAD on 2peas. Apparently, posters who had subscribed to Scrapbooks, Etc. through DiscountMags.com* recently got this e-mail.
Dear (Subscriber),
Your order for Scrapbooks ETC has been canceled (Order #——- on 02/15/2012).
Cancellation reason: The magazine has ceased publication.
Refund Amount: $10.00
Please allow 5 business days for refund to return to your account.We’re sorry for any inconvenience this may have caused. If you have any questions or concerns, please don’t hesitate to reply to this e-mail.
Sincerely,
Customer Care
Disc0unt Mags.c0m
* No, I’m not going to give them the privilege of a link because that is a reeeeeeealy bonehead move. Do *NOT* mess around about a scrapbooking magazine being shut down. We don’t take too kindly to that kind of thing. And we bear scissors. And cutters, trimmers, piercers, and punches. Yeah, I said PUNCHES. Be skerred. Be very skerred.
K, so … it turns out the e-mail was incorrect. If you scroll down on page 1 of the thread, you’ll see this:
Hey, Peas! Michelle Rubin from Scrapbooks etc. here. We are still in publication! In fact we’re busy working away on our June issue. We’re checking into this e-mail, though. So it’s business as usual. Please feel free to renew your subscription!
Michelle Rubin
Editor
Scrapbooks etc.
First of all, that’s what I love about 2peas message board. You have a scrapbooking question or concern, you post about it, and you get answers – often right from the source.
Secondly, SO glad SCRAPBOOKS ETC. isn’t ceasing publication, and that Michelle took the time to come and squelch the rumors. It sounds like she had a little convo with the discount maggers because further down in the thread, a Pea posted this:
I just received a follow up email with an apology for saying that Scrapbooks, Etc. was ceasing publication. It just said that they were not offering the publication through their service.
Duh. That’s a pretty major difference, Discount Magazine People. I mean, really??? So now my scrappy heart can start beating again. Since the beginning, I’ve gotten Scrapbooks Etc. {because I’m a SB magazine ho, and I don’t mind their change in format as much AS I THOUGHT I WOULD}.
Until recently, I bought it off the newsstand but then a cute kid with a magazine fundraiser wouldn’t leave me alone and I subscribed. {“Who are these little people and why do they keep calling me ‘mom’?”}.
Just today I was considering whether to re-up even though my subscription goes through August. But honestly (and kinda’ related to this), I decided not to because of all the scrapbook magazines that have stopped publishing … and I don’t want to be left holding the bag. Yeah, I have *that* much confidence in today’s scrapbook magazine industry. Color me jaded.
Anyway, glad to hear SBE is planning to continue. They and CREATING KEEPSAKES are the only scrapbook magazines I still buy. Isn’t it crazy how many there used to be and now there’s TWO? Times have sure changed :(
Oh! Gotta’ go! Someone is knocking at the door. Better not be one of those cute magazine fundraiser kids. I. will. not. cave. Wish me luck!
ETA later the same night: Well, shukes! I can’t even be righteously indignant toward the Discount Maggers that sent out the erroneous info. Check out this contrite e-mail they’re now sending their customers:
We are writing to you today, to apologize for incorrectly stating in a previous e-mail that Scrapbooks ETC will be ceasing publication. We are unable to fulfill your subscription because this magazine is no longer available through our website. A full refund back to your original payment method has already been promptly processed. In offering this deal, it was certainly our intention to complete all orders.
Clearly, we did not meet your, or our own, expectations for the excellent service you deserve from us. Please be assured that we will take this opportunity to conduct a comprehensive review of our entire process in offering this deal, so this situation does not happen again. We have enclosed a code for $5 off your next DiscountMags.com purchase, in the hopes you will shop with us again and see that we are committed to doing better.
Gift Certificate: (a big long number)
Again, please accept our most sincere apology.
Sincerely,
DiscountMags.com Customer Service Team
It’s not even fun to be mad when someone apologizes like that, huh? Good on ya’, Disc0untMags.c0m!
